Terms of service

L & P Golden Goods — Terms of Service

1. About Us
L & P Golden Goods ("we," "us," "our") sells handmade and personalized goods through lpgoldengoods.com. By placing an order, you agree to these terms.

2. Products & Personalization
Many items are made-to-order using customer-submitted photos, names, or text. You're responsible for the accuracy of anything you upload or submit (spelling, image quality, etc.). We are not liable for errors resulting from information or images provided incorrectly by the customer.

3. Order Processing & Production Time
Custom items require production time before shipping; estimated timelines will be noted at checkout or in order confirmation. Delays can occur during high-volume periods (holidays, etc.).

4. Pricing & Payment
All prices are listed in USD and are subject to change without notice. Payment is due in full at checkout. We reserve the right to cancel/refund an order if pricing or listing errors occur.

5. Shipping
Shipping times are estimates, not guarantees. We are not responsible for carrier delays. Local pickup, if offered, must be arranged as instructed at checkout. Risk of loss transfers once the item ships.

6. Returns & Refunds
Governed by our separate Refund Policy [link it here]. Personalized items are final sale except in cases of damage, defect, or our error.

7. Intellectual Property
All site content, designs, and product photography are owned by L & P Golden Goods and may not be copied or reused without permission. By submitting a photo for personalization, you confirm you have the right to use it and grant us permission to use it solely to fulfill your order.

8. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages related to product use. Our total liability is limited to the amount paid for the item in question.

9. Amazon & Third-Party Marketplaces
If purchasing through Amazon or another third-party platform, that platform's terms and policies also apply and may take precedence for that transaction.

10. Changes to These Terms
We may update these Terms at any time; continued use of the site after changes means you accept the updated terms.

11. Contact
Questions? Reach us at [your support email].

A couple of things worth flagging since I'm not a lawyer: this covers the basics but doesn't include things like governing law/jurisdiction or dispute resolution — worth having briefly reviewed by a lawyer or a service like Termly/TOSsable before it goes live, especially once you're selling through Amazon too.